Great reviews don’t just build trust — they drive growth.
Whether you’re selling a product, running a service business, or growing a course or community, social proof is one of the most powerful tools you have.
But the best testimonials? They don’t happen by accident.
They happen when you ask the right way, at the right time.
With Google Sheets + PostSheet, you can send personal, timely testimonial requests that feel like a human wrote them — not a sales robot.
Let’s break down how to do it right.
🌟 Why Personal Review Requests Work Better
Generic “leave us a review” emails get ignored.
But a message that:
✅ Feels like it was written just for them
✅ Arrives after a clear moment of success
✅ Includes an easy way to respond
…is much more likely to result in an actual testimonial.
That’s exactly what PostSheet helps you send — at scale.
📋 Step 1: Track Your Happy Customers in Google Sheets
Use your CRM, project tracker, or app data to build a list like this:
| Name | Product/Service | Milestone Reached | Review Link | Custom Note / Prompt | |
| Jamie Wong | jamie@email.com | Brand Strategy Plan | Completed + loved it | link.com/review-jamie | “What changed after using it?” |
| Alex Rivera | alex@email.com | Growth Workshop | Gave great feedback | link.com/review-alex | “What surprised you most?” |
Optional fields: NPS score, referral status, cohort date, preferred language
You can also auto-tag happy customers based on behavior or responses (e.g. left positive feedback, renewed, referred others).
✉️ Step 2: Create a Friendly Review Request in PostSheet
Keep it short, honest, and focused on making it easy to respond.
Example:
css
Copy
Subject: Quick favor, {{Name}}? 💬
Hi {{Name}},
Really appreciate you being part of our {{Product/Service}} — and glad to hear you {{Milestone Reached}}!
Would you be up for leaving a quick testimonial or review? You can do it here:
👉 {{Review Link}}
{{#Custom Note / Prompt}}
If it helps, here’s a simple prompt: *{{Custom Note / Prompt}}*
{{/Custom Note / Prompt}}
No pressure at all — but even a sentence or two makes a big difference for us.
Thanks again,
[Your Name]
You can switch tone (casual, professional, warm) based on segment or audience.
🚀 Step 3: Send Review Requests in Batches (or Triggers)
Here’s how to do it with PostSheet:
- Filter your sheet for customers who hit the milestone
- Connect to PostSheet
- Map your fields (Name, Product, Review Link, etc.)
- Preview your messages (you’ll be shocked how good they sound!)
- Send instantly, or schedule post-delivery or post-project
You’ll get consistent social proof with very little lift.
🔁 Bonus: Follow Up Nicely If They Didn’t Respond
Send a gentle nudge 3–5 days later:
“Just circling back in case you missed this! If you’ve got a sec to share a few words, we’d be super grateful 🙏”
Even better: offer to feature them or include a small gift or thank-you.
🧠 Best Times to Ask for a Review
- 🎉 Right after a customer success moment
- 🛠️ After completing a service, onboarding, or training
- 📦 7–10 days post-purchase (enough time to see value)
- 🗣️ After receiving positive feedback via email or support
- 🧾 After a renewal, upgrade, or repeat purchase
When it feels natural — it doesn’t feel pushy.
✅ Why PostSheet Works So Well for This
| Task | PostSheet Advantage |
| Collecting testimonials | ✅ Personalized ask, not generic |
| Asking after the right event | ✅ Spreadsheet logic, filtered timing |
| Following up without being annoying | ✅ Easy message variation + tracking |
| Featuring individual wins | ✅ You control the tone and content |
| Scaling across many customers | ✅ Bulk send with human feel |
PostSheet helps you build credibility — without adding manual work.
💬 Final Thoughts: Ask Better, Get Better Testimonials
The best testimonials don’t sound like ads — they sound like real people talking about a real experience.
With PostSheet, you can make every ask feel personal, genuine, and easy to respond to — and you’ll collect more powerful proof than ever before.
Try it free →
Start collecting testimonials with PostSheet
