Most CRM tools are… a lot. Complicated setup, high cost, endless features you’ll never use.
But if you’re just trying to track contacts, send personalized follow-ups, and stay organized — you don’t need Salesforce or HubSpot.
You need a lightweight, flexible system. One you can build with tools you already use: Google Sheets + PostSheet.
In this post, we’ll show you how to build your own simple CRM that’s powerful enough to manage leads, clients, and outreach — without the bulk.
Why Build Your Own CRM in Google Sheets?
✅ It’s free
✅ It’s flexible
✅ Everyone on your team already knows how to use it
✅ It works perfectly with PostSheet for email, follow-ups, and document creation
It’s the perfect combo for early-stage teams, solopreneurs, agencies, and anyone who wants full control — without the tech headache.
What You Can Do with a Google Sheets + PostSheet CRM
📇 Manage leads and contacts
📬 Send personalized emails (cold outreach, follow-ups, nurture)
📄 Generate documents (invoices, proposals, contracts)
📅 Track deal stages or activity dates
🔁 Schedule recurring check-ins
📈 Analyze performance over time (win rate, stage conversion, etc.)
Let’s build it.
Step 1: Create Your CRM Spreadsheet
Start with a simple layout like this:
| Name | Company | Stage | Last Contacted | Next Step | Notes | |
| Jamie Wong | jamie@email.com | Acme Co. | Discovery | 2025-04-01 | Send proposal by Friday | Asked for case studies |
| Leo Turner | leo@email.com | Bolt Studio | Follow-Up | 2025-03-30 | Follow up in 3 days | Interested but hesitant |
You can expand with fields like:
- Role
- Industry
- Product Interest
- Source
- Lead Score
- Closed/Won Date
Step 2: Set Up Email Templates in PostSheet
Write outreach or follow-up templates using merge tags from your sheet.
Example:
perl
Copy
Subject: Quick check-in with {{Company}}
Hi {{Name}},
Just wanted to follow up on our last conversation. You mentioned interest in {{Next Step}}, and I wanted to make sure you had everything you need.
Let me know if you’d like to set up a time to chat or if now’s not the right time.
Best,
[Your Name]
You can send cold outreach, warm follow-ups, post-call recaps, or even post-sale thank-yous — all personalized, all fast.
Step 3: Segment and Filter in Your Sheet
Use filters or tabs to group contacts by:
- Stage (Lead, Discovery, Demo, Closed)
- Time since last contact
- Activity (e.g. “Needs Follow-Up” = Yes)
- Priority or deal size
This lets you run highly targeted outreach with just a few clicks.
Step 4: Use PostSheet to Send or Schedule Follow-Ups
With your filtered list:
- Start a PostSheet campaign
- Connect your CRM spreadsheet
- Map fields like {{Name}}, {{Company}}, {{Next Step}}
- Preview emails and send now or schedule for later
Want to send reminders or check-ins automatically every week? Easy.
Step 5: Automate Notes and Activity Logs
You can add columns like:
- Follow-Up Sent?
- Last Email Type
- Response Date
Then use formulas or Zapier to update these fields as needed — keeping your CRM up to date without extra tools.
Add-On: Generate Docs from Your CRM
Need to send a proposal, invoice, or contract?
Use the same spreadsheet to generate custom PDFs in PostSheet:
- Send an invoice based on Stage = Closed Won
- Generate a proposal based on Product Interest
- Share a welcome doc for Stage = Onboarding
All with the same workflow, all automated.
Why This Setup Beats Basic CRMs for Small Teams
| Feature | Google Sheets + PostSheet | Traditional CRM |
| Cost | ✅ Free | ❌ Often expensive |
| Customization | ✅ Unlimited | ⚠️ Limited to structure |
| Email personalization | ✅ Deep & flexible | ⚠️ Often templated |
| Works with Google Workspace | ✅ Seamless | ⚠️ Requires integrations |
| No-code needed | ✅ Yes | ❌ Setup often required |
It’s CRM on your terms.
Final Thoughts: A CRM That Works With You
If your CRM feels like more work than it’s worth, it’s time for a better system.
With just a spreadsheet and PostSheet, you can create a communication-first CRM that’s lean, powerful, and totally personalized to your business.
Build your custom CRM now →
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